Operations Associate

At SovTech, we believe the future of software lies in the talent, innovation, and creativity found on the African continent. Headquartered in South Africa, our team of highly-skilled engineers, designers and strategists span the continent, tapping into Africa's diversity to fuel a collaborative culture of disruptive thinking and technical excellence.For over a decade, we have been pioneering world-class software development for a global audience, with a mission to become Earth's leading software company from the world’s fastest growing continent.

We design and develop solutions that empower our clients to digitally transform and thrive globally and are the leading custom software development company from Africa that, like any great tech company, was founded in a garage. SovTech has now grown to more than 300 of the best software engineering experts, building world-class platforms for growing businesses across four cities on three continents. We are always actively searching for the continent's most talented and driven techies to join our growing team- those who benchmark themselves against the best on the planet and wake up hungry to master their craft and continue advancement.

We are seeking a proactive and detail-oriented Operations Team Member to join our small but dedicated team. The ideal candidate will play a crucial role in developing and enforcing processes to improve efficiency and streamline operations across the company.

Position Title: Operations Associate

Seniority Level: Intermediate

Location: Cape Town/ Johannesburg

Contract Type: Permanent

• Collaborate with team members to analyze existing processes and identify areas for improvement.

• Develop and implement new processes to increase efficiency and productivity

• Monitoring enforcement of all processes across the group..

• Create documentation and guidelines to ensure processes are clearly understood and followed by team members.

• Monitor and evaluate the effectiveness of implemented processes and make adjustments as necessary.

• Work closely with team leads and team members to enforce process adherence and address any non-compliance issues.

• Provide training and support to team members on new processes and tools.

• Identify and escalate any potential risks or issues that may impact operations.

Advantageous

• Previous experience in operations, process development, or a similar role.

• Strong analytical skills with the ability to identify inefficiencies and propose effective solutions.

• Excellent communication and interpersonal skills.

• Proven ability to work effectively in a team environment.

• Experience working in the software development industry.